![]() ![]() While we're glad you found the main bed comfortable and appreciated the beauty of the hotel and the bathroom, we understand there were aspects that fell short of your expectations. We always aim to provide clear and transparent information to our guests, and we're sorry if this was not the case in your situation. We also regret any miscommunication or inconvenience related to your decision to change hotels. ![]() ![]() We understand the importance of a good night's rest, and we apologize for falling short in this regard. Your feedback is valuable to us, and we're sorry that it did not meet your expectations for a comfortable sleep. We apologize for the inconvenience you experienced with the pullout bed in your suite. We truly appreciate your insights and regret to hear about the challenges you encountered during your stay. Thank you for sharing your detailed feedback about your recent stay at Hotel Palace Royal. We hope to have the pleasure of hosting you again and providing you with an even more enjoyable experience in the future. Thank you for choosing Hotel Palace Royal for your visit. We understand that different travelers have different preferences, and we appreciate your understanding. While parking is not free, we aim to provide a secure and convenient option for our guests. We appreciate your feedback and will take steps to ensure that our guests have a clear understanding of the available amenities and options when booking their stay. We strive to provide clear and accurate information to our guests, and it seems there was a miscommunication regarding the availability of breakfast during your stay. We apologize for any confusion regarding breakfast options. We're glad to hear that you found our hotel to be a good place with a clean and pleasant atmosphere, and that you appreciated our convenient location. Thank you for sharing your experience of your recent stay at Hotel Palace Royal. ![]()
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